A Day in the Life of the L2B Sales Office

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I enjoy reaching the office early and starting my day with the most urgent things, first I need to establish if any of the sales staff are not in for the day and if so I need to ensure that all appointments are cancelled or moved to another sales executive to ensure customers and potential customers are taken care of.

Thereafter I look at the office cell and ensure that all clients that have sent messages have been assisted by notifying the relevant sales executive if their clients are asking for the rescheduling of an appointment. Next are my emails, I print and sign off subscription forms and send these to our Registration Department and deal with any queries, leads and reports that have been sent to me.

When 8:00am hits the office comes alive with chatting and perfectly manicured nails hitting keyboards. The sales ladies are high-spirited and bubbly but before long the office falls silent again as they head out on the road to see clients for the day. This is when the Telesales Department jumps into action and starts phoning potential clients to set appointments for the sales team, the office is once again a bustle of noise.

I then start working through my staff’s previous day’s work, compiling reports, checking appointments for quality and ensuring cancellations are reported and that these appointments are being rescheduled. I manage all aspects of the Telesales Department and all Administration for the Johannesburg Branch.

At 16:25 we start finishing off for the day and leave the office satisfied with a job well done!


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About Karen Garner-Savory

I started working at Leads 2 Business in May 2009, and have served as Head of Department of Telesales and Administration from 2010 until the present. I oversee both the Telesales department as well as the Administration of our Johannesburg Office.

Staff Spotlight: Michelle Engelbrecht

Michelle Engelbrecht STAFF SPOTLIGHT - doc

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About Michelle Herbst

I started working at Leads 2 Business in February 2014. I'm a Senior L2Q Account Executive for the Cape Town Region.

Staff Spotlight: Shanna Knezovich

Shanna Knezovich STAFF SPOTLIGHT - doc

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About Shanna Knezovich

I started my journey with Leads 2 Business in 2013 as an Account Co-Ordinator. I transitioned into an External Sales position as an Account Executive in 2015. I help professionals within the building & construction industry keep up to date with the latest project and tender information as well as source new business opportunities throughout Africa.

Staff Spotlight: Wendy de Wet

posted in: Staff Spotlight 2
WdW STAFF SPOTLIGHT - doc

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About Wendy De Wet

I joined Leads 2 Business as an Account Executive in July 2011 and was part of the dynamic sales team in JHB for 2 years. I relocated to the beautiful city of Durban in 2013 and absolutely love KZN. I am very proud to be part of the L2B family and Legacy!

Staff Spotlight: Pauline Rainbird

PR STAFF SPOTLIGHT - doc

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About Pauline Rainbird

I have been working at L2B since March 2011 and my current position is Deputy Head of Department - Africa. When I am not working I am either riding my bicycle or spending time with my dogs.

Staff Spotlight: Candice Erasmus

CE STAFF SPOTLIGHT - doc (1)

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About Candice Erasmus

I have been working at Leads 2 Business for 10 years of which 8 have been as the Sales Manager. I enjoy every aspect of my job and strive to hold the L2B flag high in all I do.

Staff Spotlight: Karen Garner-Savory

KGS STAFF SPOTLIGHT - doc

To view more Articles, please visit our Leads 2 Business Blog.
If you are interested in becoming one of our subscribers, please visit Leads 2 Business.
To view notes with screenshots on how to use our website, please visit Leads 2 Business Wiki.

About Karen Garner-Savory

I started working at Leads 2 Business in May 2009, and have served as Head of Department of Telesales and Administration from 2010 until the present. I oversee both the Telesales department as well as the Administration of our Johannesburg Office.

Black Friday: Your Ultimate Guide

Black Friday

Two words synonymous with buzzwords like deals, sales, countdown and ads to name a few. Have you already started receiving deal sign-up notifications, some which offer early access and even opportunities to win vouchers? Black Friday officially signals the start of the holiday shopping season globally.

Traditionally the day after Thanksgiving in the USA, Black Friday, falls on the 29th of November 2019 and will no doubt be characterized by the same midnight-alarm-setting, queue-camping, quick grabbing, elbowing and epic statistics like those that came before.

Let’s not forget Black Friday’s equally anticipated partner Cyber Monday; for those of us who prefer using their quick clicking skills over physical queuing stamina. I, myself fall into the record-breaking eCommerce category no matter the day.

Black Friday: Your Ultimate Guide

  1. Research is key: don’t be caught by ‘fake’ specials and don’t lose out on possible bigger savings
  2. Make your list (and check it twice): this will prevent unnecessary purchases while also ensuring you tick off all your items.
  3. Hydrate and Nourish: You need to be in tip-top shape if you want to gain that edge
  4. Plan and Prioritize: optimal route planning will save you time and money.
  5. Budget: remember those oh-so-exciting monthly expenses don’t magically disappear
  6. Bonus: Sign up to all the Black Friday Alert emails
To obtain Black Friday’s ever-elusive specials shoppers will go to (sometimes fatal) extremes as illustrated in Black Friday Death and Injury Count. Use Your Ultimate Black Friday Guide and don’t become a statistic.

Want some visuals? Click below for Black Friday by numbers as published by Black Friday Global.


If you are interested in becoming one of our subscribers, please visit Leads 2 Business.
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About Sasha Anderson

Millennial Mom + wife living the hash-tag life. Remember: If You Fail - Fail Forward

Did you Know #DYK: 3 Fundamentals you need to Know about Business Opportunities

Business Opportunities in 3 Steps

 

Sometimes you have to start at the end to get to the beginning.

I have always found that worked better for me. Like anything worth it, there is a price to pay. So I wanted you to know from the start what most people would tell you at the end. You can have the Open Quotes subscription for R60 per month (which is the equivalent of two double cappuccinos a month).

Stick around and let me tell you three fundamental steps to finding and getting more construction work.  Yes, I am talking Tenders, RFQ’s, Bill extracts and finding Awards. All that good stuff. So here we go….

Open Quotes

Step 1

Respond to RFQ’s Online

 

If you are in our Construction directory, you may well receive RFQ’s from Buyers when they are Tendering. You can price back via email, fax (does that even still exist??) or do it online and gain a host of other benefits.

Aside from the benefits in the abovementioned picture, you can access Drawings, Specifications, and Bill extracts. You also have our handy calculator to add your rates when pricing online with the ability to stipulate whether labour is included in pricing. You can add comments to the Buyer as well as attach additional documents if you wish.

When you are in your account, your pricing is only visible to you, so what you price is confidential but still available 24/7 online via your secure password. Pretty neat hey? This means you can pretty much price anywhere quickly and efficiently and beat the deadlines, leaving you with extra time to get life done.

Think of all the trees you are saving too! No need to piles of paper that are easily blown away by the aircon in Summer.

A screenshot from behind the scenes gives you a bit of insight into your future pricing platform.

Got it? Step one – Check!

Step 2

Be in the Know

You heard it here first!

The power is in your hands. Now you can be like the Batman, Spiderman or Hulk of finding new business opportunities.  You have an area on your Dashboard reflecting the most recent Bills that are being priced by Buyers that match your trades. From here you can price online, download the Bill and Drawings/Specifications too.  Or if you are not keen, delete the opportunity from your Bills being priced Dashboard. You can use this to your advantage by proactively pricing to these Buyers to gain new work that you may not even have known about previously. You can also contact them and network. Let them know who you are and what your Company provides. It’s no longer passive marketing, but an active approach. All laid on a silver platter before you. Go get em, Tiger!

Got it? Step two – Check!

Step 3

Knowledge is Power

The Awards section. Yes indeed. Knowing who you can approach is all important. Now not only do you know that, but you can send your prices directly to them! Exactly. The Power is once again in your very eager and proactive hands. To price, all you have to do is identify which award matches what you can provide and click on it. You will recognise the distinctive pricing pages along with the options to insert your T&C’s, notes and documents you may need to send.

Got it? Step three – Check!


Funnily, as knowledge goes, it really isn’t all that difficult or complicated. It basically comes down to converting opportunities. Who better than to do it than you? The one who has the experience, passion and drive to succeed.  So take the opportunities and run with them. Run Forest Run! Go get those business opportunities and lock them in.

Like I said at the start, sometimes it is easier to start at the end. You can have this all for R60 per month fee.

 

 

If you are keen to find out more, you can fill in the form below and we will contact you. Easy Peasy 🙂

Mail Me More Info on Open Quotes

 

[contact-form-7 id=”6025″ title=”Open Quotes Contact forms”]

About Carmen Barends

Social Media adventurer exploring new frontiers and learning how to survive. Tongue in cheek and mischief are the order of any good day topped with a sprinkling of laughter.

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