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Millennial Mom + wife living the hash-tag life. Remember: If You Fail - Fail Forward
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I have been working at Leads 2 Business for 10 years of which 8 have been as the Sales Manager. I enjoy every aspect of my job and strive to hold the L2B flag high in all I do.
IT is the backbone of most offices and day-to-day operations. IT individuals often have an obsession with all things tech-related but that works to everyone’s advantage as keeping up with the latest tech keeps things relevant.
Ever wondered what we get up to in IT?
Let’s dive into A Typical Day in the Life of a Company IT (Admin) Person:
7:20 – Arrive at the office
7:25 – Coffee & Water is the first priority
7:30 – Start Morning checks – confirm daily email generation, notifications, errors, backups, emails and prioritizing and responses and tasks.
Some emails may include the following: “My computer is frozen. Please can you help? Do you have a spare laptop I can use in the meantime?” “The internet isn’t working.” “My computer won’t turn on.” “I can’t print.” “My signature is missing.” “My email to x recipient keeps failing.” “I keep getting this error and I don’t know what it means.” “I locked myself out of my computer/account.” “I did an update and now isn’t working?”
8:30 – Update tickets, go through daily scheduled tasks and send necessary reminders to staff
9:05 – Remote to a PC out-of-office to assist with some technical queries off-site. Check back-ups and software updates.
9:25 – Investigate the dead PC, and set up a spare until the drive can be wiped and restored.
9:50 – Order some IT inventory, schedule deliveries/pickups for purchases or returns
10:00 – Check the internet connection in another department – replaces a faulty cable.
10: 15 – In-between most tasks telephonic queries are also handled according to priority
10:30 – Check a PC that “won’t turn on.” Pushes start on the tower which works as required.
10:35 – Restarts a PC after some updates, clears cache, cookies and history and the PC checks out.
10: 45 – Liaise with Dev Team on priority projects and current daily issues, testing and reviewing new developments
11:30 – Respond to more email queries such as, “I clicked on a suspicious link. I think it was a virus. Oops.”
12:00 – Source, edit, create and schedule content for social and blogs. Respond to any queries on social.
1:00 – Solve hunger problems with lunch and a much needed mental refresh. Catch up on news, socials and possibly a podcast.
2:00 – Set up and test equipment for scheduled demo in the conference room. Give a run-down on how to handle the equipment.
2:30 – Compile requested reports for Meetings.
2:50 – Assist with PABX and user mail setting queries.
3:00 – Bob, asks “So what exactly have you been doing all day? I was looking for you at lunchtime and you weren’t at your desk.”
3:10 – Virtual Meeting with a client to explain website functionality and answer any additional queries
3:30 – Time for the new employee on-boarding; computer station, phone extension setup, new profiles on various systems.
4:15 – Failed emails are checked and sent to relevant departments
4:20 – Mail server settings are checked, requested logs are pulled, whitelisting and liaising with external IT.
4:25 – Scheduling Meetings for developers where there are API queries
4:30 – Colleague calls to say the company website is down. Check and determines an outage due to ISP issues and report to the ISP. Issue a company-wide notification advising of the outage.
4:40 – Eskom announces load shedding for the week. Pull some hair out while preparing to leave the office.
Although the above paints a picture of what happens in IT there is a lot more that goes on behind the scenes and we could be here for a month if I had to list each task each member of the IT team does throughout the day. While it’s difficult to pin down, there are some very clear skills that individuals in this field possess. Some of these include but are not limited to the ability to work independently and unsupervised but collaborative when required, logical, methodical, direct, strong-willed, responsible, flexible, practical, dependable, stable and often introverted.
Although we may not always have all the answers to your questions on the spot, in IT we make it our mission to find the answers (in detail). Our biggest wins are usually centred around any sort of automation as it’s directly linked to efficiency and progress and one of our biggest challenges is the ‘Because I’ve always done it that way, and, ‘It’s not my job,’ mentality.
The importance of IT in general increases as information technology becomes a more integral part of today’s business landscape. IT can have a direct impact on growth, continuity and success. IT Admins specifically have arguably the most diverse job in a company plus throw in the need to regularly communicate with clients and staff in a variety of departments while dealing with unenviable challenges. Specific tasks may vary on a day to day basis and adaptability is the name of the game. At the end of the day, a solid IT team goes the distance and together contributes to the consistent, progressive and high standard of culture and excellence already existing in a company like Leads 2 Business.
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Millennial Mom + wife living the hash-tag life. Remember: If You Fail - Fail Forward
North West – DTA 913338
NWUTR038/2022NW – NWU
The North-West University invites all specialist contractors with the relevant skills, experience and resources to submit tenders for the following maintenance on the North-West University: Fire safety training and the supply, delivery, installation and maintenance of fire equipment at the North West University.
| Category | Industry |
| Security & Fire | Institutional |
| Region | Site Inspection |
| North West | No details |
| Closing Date | Contract Period |
| 27 May 2022 at 12:00. | No details |
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Millennial Mom + wife living the hash-tag life. Remember: If You Fail - Fail Forward
In 2020 the COVID-19 Pandemic slashed all aspects of foreign investment in Africa. Foreign Direct Investment in East Africa and Southern Africa, declined by 16%. Africa’s commodity-dependent countries were more severely affected than non-resource based economies. This should tell us something; natural resources are good but are only worth anything if we are able to extract them.
The reality is that the state of the continent’s overall economy took damaging knocks due to the pandemic, and the state worsened due to – for instance, the hostile conflicts that affected entire global supply chains between the Ukraine and Russia. Within South Africa, the looting and recent floods in Kwa-Zulu Natal have not helped this region’s case either. Recovering has not been an easy feat. A few years ago, I could have banked on the construction industry being the top sector to invest in, however, profitability in this industry has been at staggering lows. So Why Should anyone invest in Africa?
I say invest in Africa because of the people, invest in the men, women and children. Tidjane Thiam said it so beautifully, he said, “ The challenges in Africa are many and real. What we Africans have in the face of these challenges is our intelligence, our capacities, our emotions, our determination and our convictions. This is what we realistically have to work with.” If this is what we have to work with as the people of this land, then surely investors should partner with us based on those terms and not elaborately designed strategies that were designed for first world countries. It is imperative that they make the link with the importance of the human factor, the answers, the niches, and the opportunities belong and can only belong within Africans themselves. Moreover, I strongly believe the 2 reasons I present below, are good enough reasons for potential investors to consider putting their money in Africa, despite the very real reality of weak markets.
1. Customers are changing:
With the growth of Africa’s middle class, there is the development of new expectations. We are educated, we are young urban professionals, and we are brand-aware and sophisticated in terms of our consumption. In agricultural terms we are good soil to put your seed into, investors would want to take advantage of this.
2. Africa is diversifying:
Africa is seeing a returning diaspora that recognizes the potential and opportunities in their own countries. This population supports local economic growth with their skills and talent, by acting as “first movers”, investing back in their communities. To me, it would seem more logical and cost-effective to invest in someone that is favoured by local trade policies. This not only helps the locals but it is also quite beneficial to investors because we have moved towards a world where it is the intangibles that hold the most value on balance sheets; it is no longer just the properties and the equipment that makes up the bulk of any company’s value – what matters more and more is goodwill. As a result, there is now a benefit in capitalizing on what is in people’s minds as it guides our consumer behaviour. Investors could project yielding good Returns of Investment in our continent because of this trend.
Concluding, Africa has real intellectual and human capabilities, we already have goals specific to each individual region, and we are not idly waiting for someone to spoon-feed us. However, with that being said, we are open to anyone willing to listen to us and see how they can help us achieve these goals. Africans have an eternal commitment to hustle, when we are faced with tough situations, by nature we are designed with the ability to rise, be creative and act.
Bank on the people!!
Sources:
UNCTAD, World Investment Report 2021
The World Bank
AFDB African Economic Outlook 2021
World Economic Forum
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I am an insanely optimistic ambivert that does everything from the heart instead of the mind. Deeply interested in people and matters that pertain to mankind.
When we think about construction, it usually comes to mind complex endeavors that require a series of planned and careful actions, after all, it’s necessary to stay faithful to the clients and stakeholders’ expectations and, just as important, make sure that the projects are executed and delivered safely. This complexity is why construction project management has many layers and needs someone who can gather different roles to ensure all relevant aspects of the project are considered. A construction project manager must have distinct qualities that assure their great performance as a leader. If you’re curious about some of the most important roles in this field, we prepared this infographic to show you!
Source: Nutcache
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Millennial Mom + wife living the hash-tag life. Remember: If You Fail - Fail Forward
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I have worked for Leads 2 Business from January 2015. I started in the Leads 2 Quotes Department for Directory, in January 2020 I was promoted to the Deputy Head of Department for Leads 2 Quotes and in July 2021 I was promoted to the Accounts Department as a Debtors Administrator. I enjoy time with my family creating memories, I like to socialize but also enjoy time to myself so I try to keep a balance by indulging in some quiet time when I can. I see myself as a realist, amazing wife and awesome mom…I am sure my family would agree.
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Millennial Mom + wife living the hash-tag life. Remember: If You Fail - Fail Forward
Ermelo, Mpumalanga – PPA 25185
| Description |
| Construction of a single level small regional shopping centre located on the corners of the N2 and N11 freeways and within close proximity to the N17, in Ermelo, Mpumalanga. Value withheld. The development will consist of a fully enclosed shopping centre of approximately 30 000m², with the opportunity for future expansion. GPS co-ordinates placed at N2 / N11 intersection 26°32’07.8″S 29°59’22.2″E |
| Status | Region |
| Underway | Ermelo |
| Category | Value |
| Building | R 61 Million – R 200 Million |
| Industry | Timing |
| Retail | Proposed Opening: October 2022 |
| Sector | Class |
| Private | Invited |
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I started at Leads 2 Business in April 2008 in the tenders Department and transferred to the Projects Department during the same year. I was appointed Head of Department for Projects from February 2011 to March 2022. April 2022 I started a new adventure as Content Regulator.
I enjoy reaching the office early and starting my day with the most urgent things, first I need to establish if any of the sales staff are not in for the day and if so I need to ensure that all appointments are cancelled or moved to another sales executive to ensure customers and potential customers are taken care of.
Thereafter I look at the office cell and ensure that all clients that have sent messages have been assisted by notifying the relevant sales executive if their clients are asking for the rescheduling of an appointment. Next are my emails, I print and sign off subscription forms and send these to our Registration Department and deal with any queries, leads and reports that have been sent to me.
When 8:00am hits the office comes alive with chatting and perfectly manicured nails hitting keyboards. The sales ladies are high-spirited and bubbly but before long the office falls silent again as they head out on the road to see clients for the day. This is when the Telesales Department jumps into action and starts phoning potential clients to set appointments for the sales team, the office is once again a bustle of noise.
I then start working through my staff’s previous day’s work, compiling reports, checking appointments for quality and ensuring cancellations are reported and that these appointments are being rescheduled. I manage all aspects of the Telesales Department and all Administration for the Johannesburg Branch.
At 16:25 we start finishing off for the day and leave the office satisfied with a job well done!
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I started working at Leads 2 Business in May 2009, and have served as Head of Department of Telesales and Administration from 2010 until the present. I oversee both the Telesales department as well as the Administration of our Johannesburg Office.
