16 Office Etiquette Rules

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As we spend more hours at the office, than we do at home, we all want to work in a pleasant, friendly and comfortable environment, no-one should feel uneasy in their work environment.

 

Let’s take a look at a few Etiquette rules to make your work experience more enjoyable:

 

  • Be on time – do your utmost to get to the office on time, if you are going to be late due to car troubles, traffic congestions, etc. be sure to notify your superior.
  • If you are sick stay at home – no-one else wants to get your illness, so keep your germs to yourself and stay at home until you are fully recovered. And let’s be honest how productive are you really going be.
  • Dress Appropriately – Even if the office has a casual dress code, leave the beach wear and PJ’s for just that! Follow the office guidelines in terms of hemlines and necklines, to avoid embarrassing clothing mishaps.
  • Be Respectful of others Space – No-one likes to have people invade their personal bubble, so be mindful of your colleague’s space too! Don’t help yourself to their stationery or refreshments either, always ask first.
  • Telephone Etiquette – Don’t speak loudly in an open plan office, especially private calls, no one else needs to or wants to hear your business. Leave the office and take your call outside.
  • Mute your cell phone – Ringing cell phones and message alerts are very distracting for those around you, so always be mindful of this.
  • Email courtesy – Don’t reply all unless requested to do so, most of us don’t have time or the desire to read through these mails! Secondly, always watch your tone in your emails, as it is often hard to read, be aware of how you are saying it, to avoid upsetting the recipient.
  • Watch your social Media posts – know that nothing is private nowadays! If you are going to rant about your boss or colleagues don’t use this platform and secondly if you don’t want everyone to know your private business don’t splash it all over social media.
  • Watch your body language – we all have bad days, so if you are feeling frustrated or angry be aware of what your body language is telling your colleagues, if you are not in a good space take a walk.
  • Cleanliness – Keep your workspace clean, and always clean up after yourself in the kitchen. No one else wants to be cleaning up your mess. It is just common courtesy.
  • Be aware of strong smells – Avoid wearing strong perfumes as not all of us are partial to it and it can often trigger allergies for some. Lunch boxes too, can stink out an office be aware of what you are heating up as cauliflower, brussel sprouts and eggs can be quite pungent.
  • Table Manners – although you may not be at your grandmother’s dining room table, it is still not appropriate to eat badly at your workplace. No-one likes to hear loud crunching or be exposed to talking with food in your mouth, slurping or “chops slapping”.
  • Mind your manners – just because you are not at home, does not mean you lose your manners. Please and thank you go a long way regardless of where you are.
  • Be Considerate – in all that you do in the office, treat others with respect and they will offer you the same respect. If you feel someone has stepped over the boundary, take them one side and gently inform them of this. Sort it out promptly to avoid issues later on.
  • Practice Tolerance – in a workplace environment, there are people from all walks of life with their own traditions and cultures, personalities and different styles. Be mindful of this and tolerate the differences.
  • Last but not least – Don’t gossip – you do not like to be the talk of the town and neither do your colleagues. If you can’t say it to them then rather don’t say it.

I hope the above factors will come in handy in making your work day experience a happy and productive one!

 

 

Sources:
Entrepreneur


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The importance of maintaining equipment

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The importance of maintaining equipment

 

Construction equipment is a major investment, the machinery does not come cheap and neither is replacing it if the equipment breaks down.
Unfortunately, nothing lasts forever, however if you wish to extend the lifespan of your equipment, best you engage in preventative maintenance.
With preventative maintenance potential problems can be identified and repaired whilst still minor issues before they become major, costly repairs.
With regular servicing, machinery and equipment will be kept in tip top shape, items such as fuel and oil filters, spark plugs and belts need to be replaced regularly to ensure the smooth running of equipment.
Rubber belts deteriorate due to use and length of time, the rubber perishes. If the oil is not changed it becomes sludge which can damage the bearings and cause the engine to seize.

 

 

 

Lack of maintenance is a costly mistake, if the equipment is not maintained, it can lead to costly repairs and down time. With strict time lines to be adhered to, downtime could lead to unnecessary penalties.
Regular servicing enables the equipment to run efficiently and cost effectively, saving one money on fuel as the equipment will be fuel efficient. Equipment needs to be inspected regularly to check for wear and tear.
Should a part of the machinery not be running at its optimum it needs to be examined and repaired immediately before it causes further damage.

A preventative maintenance plan is essential to ensure that all equipment is kept in excellent operating condition. These can be based on operating hours or a set time period i.e. every 6 weeks.
In this economic climate, it is becoming common practice to ignore the problem in the hope that it will go away.

Being a mechanic’s daughter I have learned the importance of preventative maintenance as opposed to crises maintenance, the benefits far outweigh the costs of the repairs and the unnecessary downtime.

So don’t delay get your preventative maintenance plan in place today, it will save you money in the long run!

 

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Did you know #DYK: Contact links for workman’s compensation

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Contact links for workman’s compensation

Following on from the last article which details:

  1. What the Workman Compensation Fund is,
  2. When you can claim and
  3. The different names they are known by.

 

I want to address the next step, as injuries do happen! How do you go about contacting Workman’s Compensation?

Firstly, to confirm, here are the two scenarios where submitting a claim would be viable:

  1. An employee has met with an accident for which medical treatment is required, or in the event of their death, which has arisen out of, or during the course of employment.
  2. An employee has reported a personal injury to their employer, and in giving the report they allege that the injury arose in or out of their course of employment.

 

As we all may have experienced at some point in time, dealing with the Government departments can be a tedious exercise, so I am optimistic the information below will make your lives a little easier.

 

While conducting my research, I established that the number (or any of their related numbers listed) for the Compensation Funds Call centre number are currently out of order. With telephonic support ruled out as an option, we are left to follow the guidelines laid out on their website which state that a claim is to be attended to as follows:

A W.C.I.2 Form would need to be completed and submitted to them within 7 days of the incident:

The form is made up of Part A and B which are identical. Part B is to be detached and handed to the Medical practitioner.

The completed form along with the First Medical Report (W.CI.4) and a certified copy of the employee’s ID is to be sent to the following address by post:

The Compensation Commissioner

Compensation House

P.O. Box 955

Pretoria

0001

Their contact details are listed as follows:

Call Centre: 0860 105 350

Email: cf-info@labour.gov.za

Website: http://www.labour.gov.za

The Compensation Office should respond with a (W.CI.55), stating a claim number and this number must be used for all further correspondence.

 

Given that our postal system is not always the most reliable and that we have an online alternative at our disposal, I would highly recommend using the online platform offered by the Compensation Fund as it provides the most efficient and reliable means of getting the documents delivered to them.

 

The system was introduced in 2014 and is known as Umehluko ICM, and in order to submit a claim, you will be required to register with the Department of Labour Online Platform, if you are not already registered, please visit https://cfonline.labour.gov.za to go through the registration process. Thereafter they will email you a Username and Password for subsequent access.

 

Equipped with your username and password detail, login and select the “Capture” tab, select “Claim” and follow the prompts on the website. The added bonus of this approach is you are able to follow the progress of the claim online.

This is a far easier option than posting the claim to them and then attempting to follow the progress telephonically – especially with their phone lines being out of order!

 

Further research revealed that there are companies in South Africa that offer both Employees and Employers their services to submit and follow the claim on their behalf for a nominal fee. Should one not have the resources, patience or the time to submit and follow up on their claims, this appears to be a marvellous option! One of the companies that I came across was Workers Compensation Assistance website http://www.wcawca.co.za and Tel: 0861 922 463, you will be happy to know that they answer their calls!

 

Here’s to hoping that your injuries on duty are far and few between, and if they have happened, I trust that this article assists you in making a successful claim.

 

Stay Safe!

 

Sources:

https://cfonline.labour.gov.za

http://www.labour.gov.za

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About Debora Keet

I started working for Leads 2 Business in January 2006 as a Private Projects Researcher and have been in the Administration and Human Resources department since October 2008 until present.