24 Apr 2019

Five of the most common reasons why people hate Shopping Malls

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Five of the most common reasons why people hate Shopping Malls

 

  1. Location – Is very important when deciding where to develop a shopping centre as consumers are drawn to the convenience and do not want to drive for miles to do their shopping and its situation must be in a safe location whereby consumers are safe travelling there. Consumers will avoid areas where there are a lot of vagrants entering malls.
  2. Parking – Not being able to find parking is anyone’s worst nightmare, consumers need to be able to find parking easily and have enough parking spaces allocated for special needs e.g. moms and tots and disabled parking. If security booms are installed they need to be in proper working order and there must be an emergency contact number should there be a problem with the pay machines.
  3. Security – Everyone wants to know they are safe when they are shopping, security in and around the shopping centres is very important, people will not shop in centres where there is ‘high crime’. Installation of good quality cameras throughout the centre and all ATMs are a must as these help police catch criminals and deter criminals. Centres must employ security companies to patrol all areas.
  4. Crowds – People don’t like to shop where there are crowds just hanging around.  Mall Management needs to make sure that the security keeps people moving and that people do not just go to the mall to stand around, as this is generally when crime happens.
  5. Toilets – Ablution facilities should always be kept clean and safe, there should always be security posted near the toilets to ensure customers’ safety. Clean toilets that have good baby changing facilities and disabled toilets are always a drawcard to malls as everyone wants to use clean toilets and hygienic facilities.

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About Cindy Hartley

My name is Cindy Hartley I have been working with Leads 2 Business managing the property portfolio since February 2017, I am very passionate about property and enjoy every aspect of facilities management.

6 Nov 2017

Did you Know #DYK: What a Facilities Manager does and the Facility Manager’s responsibilities

by | posted in: Did You Know | 0

 

Facility Manager
A Facility Manager is responsible for managing the building and making sure that it is managed and
maintained by the owners and their tenants. There are two types of Facility Manager: a Hard and soft
Management and in some instances the same manager can facilitate both jobs depending on the size of the
development

 

Hard Facility Manager is in charge of the planning and construction side of the building, this
generally includes everything to do with the construction of the building e.g building budgets, labour as
well as maintenance of the machinery that is used during the construction phase. The Hard Facilitates
manager also manages all the contractors making sure that they perform the duties that they have been
paid for. I would like to say that this type of manager is known in the industry as a “Project Manager”

 

A Soft Manager is also known as a Property Manager and is responsible for maintaining the already
constructed building on a day to day basis. This includes managing all cleaning and security contractors.
The responsibilities of a Property manager are as follows:

 

Security – Making sure that the security company that has been appointed is carrying out the service that
they are being paid for and the building is a safe environment for the staff and clients to make use of.

 

Cleaning – Making sure that building is cleaned and presentable at all times, this includes making
sure that hygiene contacts are in place and ablutions are clean.

 

Gardening – Making sure that the gardens are maintained and are kept neat and tidy, this creates an impression of the building and it’s value especially when looking to lease out offices.

 

Staff – If there are staff employed to clean the grounds and gardeners for the gardens, they would need to be managed and given daily tasks to perform.

 

Health and Safety – Making sure that any contractors working on site follow proper Health and Safety procedures. This also includes making sure that all fire equipment is regularly serviced.

 

Sources:

Facilities Manager image

https://www.thebalance.com/what-is-a-property-manager-2124842

 

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To view notes with screenshots on how to use our website, please visit our Wiki site.

To view more articles, please visit our blog.

 

About Cindy Hartley

My name is Cindy Hartley I have been working with Leads 2 Business managing the property portfolio since February 2017, I am very passionate about property and enjoy every aspect of facilities management.